Policies

At Bamboo Spa & Wellness Center, we keep policies in place to keep clients & staff safe, respectful, & to maintain a healthy relationship with our facility.

Cancellation Policy

At our holistic wellness center, we strive to accommodate all our clients. We kindly ask that you notify us at least 24 hours in advance if you need to cancel or reschedule your appointment. This allows us to offer your time slot to another client in need.

Cancellations made with less than 24 hours’ notice will incur a charge of 50% of the service price. Thank you for your understanding and support!

No-Show Policy

Please be aware that clients who do not show up for their scheduled appointment will be charged 100% of the service price.

Additionally, after three no-shows, we kindly request that future appointments be paid for at the time of scheduling.

If you are more than 15 minutes late to an appointment, we will consider it a no-show and these terms will apply.

Membership Terms & Conditions

At our 24-hour Wellness Center, all members are required to sign our Terms & Conditions for their safety. Members also sign a Waiver of Liability at the time of sign up.